This bite-sized book has been designed to offer a useful overview of empathy and will help you to achieve the following:
- Deﬁne the meaning of empathy
- Understand the value of being empathetic
- Appreciate the power of empathy in building relationships
- Learn ways to practise and demonstrate empathy
- Be more inclusive and make a positive impact
monica dakin –
Another great addition from Liggy Webb. Empathy is such a gift and this book provides Insight and guidance. Empathy is so helpful, as we all need to be able to show empathy to have positive relationships throughout our lives. This is a particularly useful for newly appointed managers to help build trust and rapport. with their colleagues.